1. Data Controller

The data controller responsible for your personal information is:

• Name: ArConSe Industrial Corporation
• Address: LG-C, Fullerton Suites, Puting Kahoy / Orchard Road, Silang, Cavite, Philippines
• Email: info@arconsecorp.com
• Phone: 0926-026-4020

2. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Full name and job title
• Company or organization name
• Email address and phone number
• Mailing or project address
• Project requirements and inquiry details submitted through our contact form
• Payment and billing information (collected only when required for transactions)

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on this website
• Referring website or search terms used to find us
• Device type and operating system

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide requested information about our services and products
• To prepare and deliver quotations, proposals, and project agreements
• To fulfill service contracts and manage project delivery
• To process payments and maintain financial records
• To send you relevant updates, follow-ups, and information about ArConSe services you have expressed interest in
• To improve our website and services through analytics
• To comply with legal obligations under Philippine law

We will not use your information for purposes beyond those listed above without your prior consent.

4. Legal Basis for Processing

We process your personal information on the following legal bases under the Data Privacy Act of 2012:

• Consent — when you submit a contact form or opt into communications
• Contract — when processing is necessary to fulfill a service agreement you have entered into with us
• Legitimate Interest — for business development, follow-up communications related to your inquiry, and website improvement
• Legal Obligation — when required to comply with applicable Philippine laws and regulations

5. How We Store Your Information

Your personal information is stored securely on protected systems. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Password-protected access to client records and databases
• Secure email communication for sensitive project information
• Limited access to personal data on a need-to-know basis within our organization
• Regular review of our data handling practices

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project records are retained for a minimum of five (5) years following project completion for legal and warranty purposes.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service partners and subcontractors — only when necessary to fulfill a project agreement, and only to the extent required
• Product suppliers — such as Bluetti distributors, when processing product orders on your behalf
• Government agencies — when required by law, regulation, or legal process
• Professional advisors — such as lawyers or accountants, under confidentiality obligations

All third parties with whom we share data are required to handle it in accordance with applicable data protection laws.

7. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We may use analytics tools to understand how visitors use our website. This data is aggregated and does not personally identify individual visitors.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to be Informed — to know how your data is collected and used
• Right of Access — to request a copy of the personal information we hold about you
• Right to Rectification — to request correction of inaccurate or incomplete data
• Right to Erasure — to request deletion of your data, subject to legal retention requirements
• Right to Object — to object to processing of your data for specific purposes
• Right to Data Portability — to receive your data in a structured, commonly used format
• Right to Lodge a Complaint — to file a complaint with the National Privacy Commission of the Philippines

To exercise any of these rights, contact us at info@arconsecorp.com. We will respond to your request within fifteen (15) business days.

9. Third-Party Links

Our website may contain links to third-party websites, including product manufacturers, government agencies, and partner organizations. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact and Complaints

For questions, concerns, or requests related to your personal data, contact our Data Protection Officer:

• Email: info@arconsecorp.com
• Phone: 0926-026-4020
• Address: LG-C, Fullerton Suites, Puting Kahoy / Orchard Road, Silang, Cavite, Philippines

If you believe your data rights have been violated, you may also file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.